What preparation do I need to do before installing the driver?

It is recommended that you save a configuration or golden configuration before installing any driver.

The driver is not getting information from the thermostat

Check the IP address and port (8000 by default) configuration on the driver and the thermostat. Make sure the thermostat and the Crestron Home processor are on the same network and they can communicate between them. Make sure there are no network restrictions that filter TCP port 8000. In order for the thermostat to be controlled by a control system, you will have to enter the installer setup on the thermostat and change it to “Home Automation” mode. Each thermostat has a different way to get into the installer setup and the settings are also laid out different. Please refer to the thermostat manual or contact AprilAire tech support for instructions.

The setpoints values shown on the UI are not exactly the same as on the thermostat display, when using the Celsius units

The setpoints values on the driver displays a rounded number. This is a limitation on the Crestron widget that is used, it can only display whole numbers.

The setpoints increments and decrements are not exactly by the minimum value, on the Celsius units system

The setpoints increment and decrement by 1° by default with this driver.

Can I control more than one thermostat with this driver?

The driver only controls a single thermostat at a time. You will need to add additional driver instances, one for each thermostat (Eg. you have 5 AprilAire tstats, you will need to add 5 driver instances). If all the drivers are running on a single processor, you will just need one license key for all the AprilAire drivers.

Why this driver does not control the 8800 model?

The 8800 thermostat model does not have Wi-Fi connectivity

AprilAire 88XX series Crestron Home ™ Driver

Description

This driver comes with a 2-hour trial license.

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

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AprilAire HVAC 88XX IP CH Manual

What preparation do I need to do before installing the driver?

It is recommended that you save a configuration or golden configuration before installing any driver.
The driver is not getting information from the thermostat
- Check the IP address and port (8000 by default) configuration on the driver and the thermostat.
- Make sure the thermostat and the Crestron Home processor are on the same network and they can communicate between them. Make sure there are no network restrictions that filter TCP port 8000.
- In order for the thermostat to be controlled by a control system, you will have to enter the installer setup on the thermostat and change it to “Home Automation” mode. Each thermostat has a different way to get into the installer setup and the settings are also laid out different. Please refer to the thermostat manual or contact AprilAire tech support for instructions.
The setpoints values shown on the UI are not exactly the same as on the thermostat display, when using the Celsius units

The setpoints values on the driver displays a rounded number. This is a limitation on the Crestron widget that is used, it can only display whole numbers.
The setpoints increments and decrements are not exactly by the minimum value, on the Celsius units system

The setpoints increment and decrement by 1° by default with this driver.
Can I control more than one thermostat with this driver?

The driver only controls a single thermostat at a time. You will need to add additional driver instances, one for each thermostat (Eg. you have 5 AprilAire tstats, you will need to add 5 driver instances). If all the drivers are running on a single processor, you will just need one license key for all the AprilAire drivers.
Why this driver does not control the 8800 model?

The 8800 thermostat model does not have Wi-Fi connectivity