Elk Security Driver for Crestron Home™
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Elk Security Driver for Crestron Home™

Price range: $300.00 through $440.00

This driver will allow you to control the Elk M1 or M1 Gold security system from your Crestron Home processor while having options that will provide status, arming options and keypad emulation, triggers exposed through sequences, event notifications and custom arming options. There are 2 versions of the driver available, each with different features. This driver also supports being used in SIMPL Windows.

Notice: Crestron has resolved the previously stated issue of the extension driver causing UI slowdown. You should update to at least processor firmware 3.013 and on Android/TSW, CH App version 1.22 or higher. If you were issued a basic license in the past to work around the slowdown issue, you may replace the basic license with your purchased PRO license in the driver’s settings.

Please make sure to read below the full description of the driver before purchasing.

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Description

There are 2 versions of the driver available, each with different features.

M1/M1 Gold

The first Elk driver is implemented using Crestron’s Extension driver model. It controls an M1/M1 Gold only. It contains a keypad with ability to trigger Functions. It supports 2 distinct zone lists. One list for showing only faulted zones and another separate zone list that shows a list of user specified zones that can be bypassed. It also supports triggering quick actions for arm away, arm stay, and disarm. It also generates events based on the status of the security, which you can tie to a quick action (eg. trigger hvac off when a garage door is open). This driver CAN NOT be used for Simpl Windows. This extension driver gives you the most features.

Native UI

The second Elk driver (tagged with Native UI in the name) is a re-implementation of the extension driver that uses Crestron’s security device type. It provides Crestron Home’s native security user interface to the user. It supports a single zone list. It also supports features found in the security device type such as hiding arm commands or renaming labels. Notably, it does not support triggering the elk function keys. This driver can also be used in Simpl Windows via Crestron’s provided CCD wrapper modules.

Notice: Crestron has resolved the previously stated issue of the extension driver causing UI slowdown. You should update to at least processor firmware 3.013 and on Android/TSW, CH App version 1.22 or higher. If you were issued a basic license in the past to work around the slowdown issue, you may replace the basic license with your purchased PRO license in the driver’s settings.

Features

  • All Basic functions

  • It provides a faulted zones list with the ability to bypass individual zones

  • Exposes Arm Away, Arm Stay, Disarm, Bypass all, and Function Keys through sequences.

  • Event notifications when the system is armed or disarmed

  • Ability for arm to vacation by pressing the Exit button a second time during the exit timer.

As of January 2024, the Pro license is the only license available for purchase. The basic license has been eliminated due to low sales. It will continue to be supported in the immediate term, but specific issues that are found when only using the basic license will be prioritized behind issues found in the Pro version.

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

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Additional information

License

Elk Security + 1 hour of live support, Elk Security – Driver Only (email support only), Coupon – Driver Only

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Downloads

SecuritySystem_Elk_M1_IP- Manual

  • It is recommended that you save a configuration or golden configuration before installing any driver.

    • Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm that Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly set up.

    • You need to make sure the Elk and the M1XEP are properly configured. The M1XEP needs port 2101 and is unsecured to be enabled. See example screenshot.

    • Make sure the Elk configuration software is not connected when you test the driver. If it is, disconnect it, otherwise it will lock out third party connections.

  • Make sure under Globals > G29-G42 (Special) > Serial Port 0 Transmit Options, that all the checkboxes are marked, as shown in the example screenshot.

    • Make sure under Users > [User name] > User Authorizations, the “Access” option is unchecked, as shown in the example screenshot.

  • The driver needs to properly poll each zone defined in the system separately. By specifying the exact zones that are used, it will allow the processor to ignore non-used zones and quickly get the needed information. Note that this is not intended to be a way to exclude zones from being monitored. If you do not want a zone to be monitored, then you’ll have to configure it as such on the Elk panel.

  • Please send an email to drivers@digitalautomation.us. If it’s a bug, please also let us know the steps to reproduce the issue. If it’s a feature request, keep in mind there is no guarantee that we will add it as we prioritize what is currently in demand. We do offer a service where you can pay to have a specific update prioritize, please contact us for more details if interested.

  • The Driver only reports actively faulted zones and the list disappears when nothing is faulted. If it’s showing and disappearing then that zone is only staying tripped briefly. The driver does have a new option that allows you to define zones that are always available for bypass. This will show up as a second button below the faulted list button.

  • For the Elk extension driver, although we have not directly tested the driver with a C1M1, Elk has stated to us that it is compatible and should work. Elk has also advised that there are reports of the C1M1 locking up when used with 3rd party control systems (not just with Crestron Home). The Elk “Native UI” driver is reported to not be compatible with the C1M1.

  • Yes, the Elk (Native UI) version is compatible with SIMPL Windows, however this has not been extensively tested yet.

  • This is an issue with Crestron Home app on Android. Please close completely the CH app and test it again.

  • The Basic license is no longer available; only the Pro license is available.

  • No. This is a limitation with Creston Home and not with the driver. After enabling the save passcode option, it cannot be changed. You must remove and re-add the driver if you want to update the saved passcode. Crestron has acknowledge that this is currently the only solution. You may file a feature request with Crestron if you want this CH behavior to change.

  • Ensure the arm / disarm button is pressed and held until the wheel is filled.

  • There is a current limitation with the security device type in Crestron’s Certified Driver (CCD) SDK. Function buttons are only available if the driver utilizes keypad emulation. This driver does not utilize keypad emulation because the Elk panel does not support keypad emulation. You may file a feature request with Crestron if you want this CH behavior to change.

  • This is currently not possible with this driver and it is a Crestron Home limitation. Popping up the security page is only possible if the driver uses keypad emulation. This driver does not utilize keypad emulation because the Elk panel does not support keypad emulation. You may file a feature request with Crestron if you want this CH behavior to change.

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