Elk Security Driver for Crestron Home™

It is recommended that you save a configuration or golden configuration before installing any driver.

• Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm that Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly set up.

• You need to make sure the Elk and the M1XEP are properly configured. The M1XEP needs port 2101 and is unsecured to be enabled. See example screenshot.

• Make sure the Elk configuration software is not connected when you test the driver. If it is, disconnect it, otherwise it will lock out third party connections.

Make sure under Globals > G29-G42 (Special) > Serial Port 0 Transmit Options, that all the checkboxes are marked, as shown in the example screenshot.

• Make sure under Users > [User name] > User Authorizations, the “Access” option is unchecked, as shown in the example screenshot.

The driver needs to properly poll each zone defined in the system separately. By specifying the exact zones that are used, it will allow the processor to ignore non-used zones and quickly get the needed information. Note that this is not intended to be a way to exclude zones from being monitored. If you do not want a zone to be monitored, then you’ll have to configure it as such on the Elk panel.

Please send an email to drivers@digitalautomation.us. If it’s a bug, please also let us know the steps to reproduce the issue. If it’s a feature request, keep in mind there is no guarantee that we will add it as we prioritize what is currently in demand. We do offer a service where you can pay to have a specific update prioritize, please contact us for more details if interested.

The Driver only reports actively faulted zones and the list disappears when nothing is faulted. If it’s showing and disappearing then that zone is only staying tripped briefly. The driver does have a new option that allows you to define zones that are always available for bypass. This will show up as a second button below the faulted list button.

For the Elk extension driver, although we have not directly tested the driver with a C1M1, Elk has stated to us that it is compatible and should work. Elk has also advised that there are reports of the C1M1 locking up when used with 3rd party control systems (not just with Crestron Home). The Elk “Native UI” driver is reported to not be compatible with the C1M1.

Yes, the Elk (Native UI) version is compatible with SIMPL Windows, however this has not been extensively tested yet.

This is an issue with Crestron Home app on Android. Please close completely the CH app and test it again.

The Basic license is no longer available; only the Pro license is available.

No. This is a limitation with Creston Home and not with the driver. After enabling the save passcode option, it cannot be changed. You must remove and re-add the driver if you want to update the saved passcode. Crestron has acknowledge that this is currently the only solution. You may file a feature request with Crestron if you want this CH behavior to change.

Ensure the arm / disarm button is pressed and held until the wheel is filled.

There is a current limitation with the security device type in Crestron’s Certified Driver (CCD) SDK. Function buttons are only available if the driver utilizes keypad emulation. This driver does not utilize keypad emulation because the Elk panel does not support keypad emulation. You may file a feature request with Crestron if you want this CH behavior to change.

This is currently not possible with this driver and it is a Crestron Home limitation. Popping up the security page is only possible if the driver uses keypad emulation. This driver does not utilize keypad emulation because the Elk panel does not support keypad emulation. You may file a feature request with Crestron if you want this CH behavior to change.