What do I need to do in order to get the driver to connect? It just shows offline

Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm the Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly setup. You need to make sure the Elk and the M1XEP is properly configured. The M1XEP needs port 2101 and unsecured to be enabled. See example screenshot. Make sure the Elk configuration software is not connected when you test the driver. If it is disconnect it.

Elk Security Crestron Home™

Description

The Elk Driver will manage security from your Crestron Home project through advanced options that will provide status, Arming options and keypad emulation, status exposing through sequences, events notifications and custom arming options.

For a temporary test license or other questions contact us through drivers@digitalautomation.us

Additional information

License	Elk Security – Basic, Elk Security – Pro

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Downloads

SecuritySystem_Elk_M1_IP- Manual

It is recommended that you save a configuration or golden configuration before installing any driver.

Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm the Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly setup.