E27 Z-Wave Door Lock Driver for Crestron Home™
E27 Z-Wave Door Lock Driver for Crestron Home™ - Image 2

E27 Z-Wave Door Lock Driver for Crestron Home™

Price range: $200.00 through $240.00

This driver provides seamless integration for Z-Wave Door Locks when connected through an ELK-E27 Alarm Engine. Communication between the Crestron Home processor and the Elk panel is handled over TCP/IP, allowing for robust, bi-directional control of your door hardware without additional Z-Wave gateways. Supports one Z-Wave lock per driver instance.

Supports native Crestron Home lock features, including Lock, Unlock, battery information, Quick Actions, and Events.

The Elk panel is limited to 8 locks.

Please make sure to read below the full description of the driver before purchasing.

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Description

A properly configured Elk E27 panel with the Z-Wave module connected (sold separately by Elk) is required. Any door lock that supports Z-Wave that is paired to Elk and confirmed controllable through the Elk app is controllable through this driver. If the door lock is not controllable through the Elk app, then it will not be controllable through this driver. So far, we have tested this driver with an Alfred door lock. If you need to control multiple door locks, you will need to install multiple instances of this driver, each door lock instance on the same processor can use the same license key.

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

Additional information

License

E27 Z Wave Door Lock + 1 hour of live support, E27 Z Wave Door Lock – Driver Only (email support only), Coupon – Driver Only

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Downloads

Digital Automation_lock_elk_e27_z_wave_ip manual

  • It is recommended that you save a configuration or golden configuration before installing any driver.

  • Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm that Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly set up.

    You need to make sure the Elk is properly configured. The Elk E27 panel needs port 2101 .

  • The driver operates by polling each zone individually. Specifying only the zones in use enables the processor to ignore inactive zones and obtain the required information more efficiently. If you need to disable zones, modify the “Zones to Monitor” field in the Installer Settings or unselect them in the Zone tab in the driver settings.

  • Please send an email to drivers@digitalautomation.us. If it’s a bug, please also let us know the steps to reproduce the issue. If it’s a feature request, keep in mind there is no guarantee that we will add it as we prioritize what is currently in demand. We do offer a service where you can pay to have a specific update prioritize, please email us for more details if you’re interested.

  • Yes, the Elk (Native UI) version is compatible with SIMPL Windows, however this has not been extensively tested yet.

  • This is an issue with Crestron Home app on Android. Please close the CH app completely and open it again.

  • You need to press and hold the button until the wheel is filled to trigger the function.

  • Ensure the arm / disarm button is pressed and held until the wheel is filled.

  • No. This is a limitation with Creston Home and not with the driver. After enabling the save passcode option, it cannot be changed. You must remove and re-add the driver if you want to update the saved passcode. Crestron has acknowledged that this is currently the only solution. You may file a feature request with Crestron if you want this CH behavior to change.

  • There is an issue we’ve found with firmware 4.4.234 on some processors. You will need to follow these steps to resolve:


    1. Delete all Elk Native UI driver instances.
    2. Save the current working CH configuration.
    3. Delete the folder "user / Data / Subsystem / Security"
    4. Add the Elk Native UI driver again.

  • Depending on the size of the system, you can try increasing the Startup Timer Delay value (in seconds), in the installer settings—try setting the initial value to 300 seconds (5 minutes) to start. Once you’ve confirmed that the driver loads, you can experimenting with lower values.

  • Because the panel needs the second disarm command to acknowledge and clear the alarm activation message after the initial disarm.

  • Activate the “Enable double disarm to clear panel message” option within the driver’s installer settings.

  • This is currently not possible with Crestron Home. You can file a feature request with Crestron to have this feature be available.

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