What preparation do I need to do before installing the driver?

It is recommended that you save a configuration or golden configuration before installing any driver.

Sonance DSP / On Room on volume feedback doesn’t match actual startup volume. It syncs up after I send a volume command.

Start up volume needs to be setup on CH. Please see the “Setting Start-up Volume” sections on the driver manual.

Sonance DSP / Volume level jumps whenever I turn my room on.

Please make sure that the start up volume on the Sonance is -70 to avoid the sudden volume jump whenever a room turns on. Please see the “Setting Start-up Volume” sections on the driver manual.

Sonance DSP / Maximum Volume Level

Each output provides the option to set the maximum volume level. The valid values range from -70 to 12 dB. No decimals, units, nor letters are allowed. Out of range values or invalid characters default the maximum value to 12 dB. When Crestron commands the amplifier, the maximum volume values set on the driver will take priority over the maximum levels set on the Sonance DSP amplifier web interface.

Sonance DSP / Turn On Volume

After completing the routing configuration, go to "Customize Actions & Events". Then, Select the room and Media Zone Events. Select “Media Zone On” on the left column. Choose “Sequence” and “Media Operations” in the middle column. Add a 1-second delay and a “Set Volume” from the Media Operation selection to the sequence. Enter the turn on room volume level (In %) in the dialog box that will appear when adding the Set Volume option. After setting the start-up volume on CH, go to the Sonance configuration page and set the startup volume to the lowest level possible, in this example, -70. The intent is to have CH be the single point of control and to avoid any jumps in volume level when the room is turned on.

How can I send one physical input to many devices (driver) inputs?

Crestron Home manages input loop-outs using virtual adapters. The adapters are placed in the Crestron Home configuration as a hub between the source and the devices. The physical source is landed on the adapter’s input, and the adapter outputs are landed on the device's input as needed. The most commonly used adapters are the Universal A/V Adapter and the Uncontrolled Generic A/V DA. They are shown under the "Other" category below "Drivers".

Sonance DSP / The output is not turning on / off properly from the driver

If the outputs are not turning on / off properly from the driver you will have to enter the status web UI using this URL structure: X.X.X.X/Status.htm (X.X.X.X is the amplifier IP address in the local network), turn all outputs off, then turn them on, and then turn them off.

Sonance DSP Amplifier Crestron Home Driver

Description

The Sonance DSP Amplifier Crestron Home Driver delivers precision control for your Sonance audio hardware. By utilizing TCP/IP communication, the driver enables the Crestron Home™ framework to automate source routing and volume management across every zone in your project.

Comprehensive Audio Features:

Precision Volume Control: Adjust volume levels with ease and enjoy smooth ramping, even when using handheld remotes.
Safety Limits: Set a maximum volume level for each individual output to protect speakers and maintain consistent audio across different rooms.
Input Routing: Assign existing audio sources to specific inputs and receive instant feedback on the active source.
Professional Power Management: Access discrete commands for power and mute, plus customizable warm-up and cool-down timing for system stability.

Broad Compatibility & Modern Updates:

Supported Models: Fully supports the DSP 2-150, 2-750, and 8-130 in both MKII and MKIII versions.
Simplified Integration: We updated the driver to use generic connectors for all inputs and outputs, speeding up your configuration in the Crestron Home Setup App.
Built-in Diagnostics: Version 1.3.2 introduces a diagnostics feature to help you verify communication and troubleshoot on-site.

Ready to enhance your audio system? Use our 2-hour trial license to verify the driver performance before you buy.

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

Additional information

License	Sonance DSP + 1 hour of live support, Sonance DSP – Driver Only (email support only), Coupon – Driver Only

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Downloads

AVSwitcher_Sonance_IP-Manual

What preparation do I need to do before installing the driver?

It is recommended that you save a configuration or golden configuration before installing any driver.
Sonance DSP / On Room on volume feedback doesn’t match actual startup volume. It syncs up after I send a volume command.

Start up volume needs to be setup on CH. Please see the “Setting Start-up Volume” sections on the driver manual.
Sonance DSP / Volume level jumps whenever I turn my room on.

Please make sure that the start up volume on the Sonance is -70 to avoid the sudden volume jump whenever a room turns on. Please see the “Setting Start-up Volume” sections on the driver manual.
Sonance DSP / Maximum Volume Level

Each output provides the option to set the maximum volume level. The valid values range from -70 to 12 dB. No decimals, units, nor letters are allowed. Out of range values or invalid characters default the maximum value to 12 dB.

When Crestron commands the amplifier, the maximum volume values set on the driver will take priority over the maximum levels set on the Sonance DSP amplifier web interface.
Sonance DSP / Turn On Volume

After completing the routing configuration, go to "Customize Actions & Events".

Then, Select the room and Media Zone Events.

Select “Media Zone On” on the left column. Choose “Sequence” and “Media Operations” in the middle column. Add a 1-second delay and a “Set Volume” from the Media Operation selection to the sequence. Enter the turn on room volume level (In %) in the dialog box that will appear when adding the Set Volume option.

After setting the start-up volume on CH, go to the Sonance configuration page and set the startup volume to the lowest level possible, in this example, -70. The intent is to have CH be the single point of control and to avoid any jumps in volume level when the room is turned on.
How can I send one physical input to many devices (driver) inputs?

Crestron Home manages input loop-outs using virtual adapters. The adapters are placed in the Crestron Home configuration as a hub between the source and the devices. The physical source is landed on the adapter’s input, and the adapter outputs are landed on the device's input as needed. The most commonly used adapters are the Universal A/V Adapter and the Uncontrolled Generic A/V DA. They are shown under the "Other" category below "Drivers".
Sonance DSP / The output is not turning on / off properly from the driver

If the outputs are not turning on / off properly from the driver you will have to enter the status web UI using this URL structure: X.X.X.X/Status.htm (X.X.X.X is the amplifier IP address in the local network), turn all outputs off, then turn them on, and then turn them off.