The driver manages the communication between the SDN driver and the Crestron Home™ (CH) processor’s COM port.
You will need an RS232-to-RS485 converter in order to use this driver to talk to the SDN hardware.
The shade configuration such as limits, IDs, and groups must be set in the motors using Somfy provided software like the SDN Motor Configuration Software, or the SDN Configuration Tool.
This driver will not have any functions when using the Home app. For this reason, we recommend creating a room that will be hidden (In this case we’ll call it Rack) to add the SDN driver into the CH user interface.
Note: Please verify the hardware make and model that you have. Check if the hardware image on our site matches the hardware that you have. If it looks substantially different, then the driver likely won’t work, but you can always contact us to be sure. Take full advantage of the trial period to verify the driver will work for your hardware.
Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.
Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.
We reserve the right to make changes to this policy without notice.