Carrier Infinity Crestron Home™ Driver
Carrier Infinity Crestron Home™ Driver - Image 2
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Carrier Infinity Crestron Home™ Driver

Price range: $300.00 through $440.00

This driver controls a Carrier Infinity via RS232 to a SAM module. You have control of setpoints, fan speeds, and system modes. You will also receive feedback for current room temperature and any temperature/mode/ adjustments done on the thermostats. Sequences are available, they will allow you to trigger from a scheduler or a quick action.

Please make sure to read below the full description of the driver before purchasing.

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Description

This driver will control a Carrier Infinity system using RS232. Please make sure you have a compatible SAM module install and connected. Check our FAQ on the left for the required SAM board model. This driver should work whether you have the newer Carrier Infinity Touch thermostat or the older legacy thermostat.

Basic Carrier Info:

A SAM module can talk to two different handlers. Each handler can support up to 8 damper zones. The system number (either 1 or 2) identifies which handler to talk to. The zone number denotes the damper zone (1-8). Please ask your HVAC contractor to provide the system number for each handler and the number of zones each handler services. If you need more information, please contact your HVAC contractor or Carrier directly.

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

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Additional information

License

Carrier Infinity + 1 hour of live support, Carrier Infinity – Driver Only (email support only), Coupon – Driver Only

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Downloads

Climate_Carrier_Infinity_Platform_Serial-Manual

  • It is recommended that you save a configuration or golden configuration before installing any driver.

  • This driver only works via RS-232 using the SAM module.

    • The standalone driver allows control of only one system and one zone. It offers a slightly simpler driver setup.
    • The platform driver allows controlling more than one handler and zone on a SAM.
    • The standalone driver is available on the HVAC menu on the Crestron Home Setup.

  • The SAM module needs enough time to process each command and send the requested feedback. This is a limitation of the speed of the SAM hardware.

    • Make sure the physical connections are good and correct.
    • Confirm the communication settings set in the driver.
    • If you have Infinity Touch thermostats, make sure the thermostat is on the home screen.
    • Confirm you are using a supported SAM module. If you have Infinity Touch thermostats, you need to have at least SAM model SYSTXCCSAM01, SYSTXCCRCT01 or SYSTXCCRWF01. If you have older SAM board model, paired with the Infinity Touch thermostat, than this will not work.
    • Uninstall the driver, reboot the CH processor, re-install the driver.

  • This depends on your configuration, in general, each SAM module can talk to two handlers and the processor would just need a single serial port to the SAM module. Please ask your HVAC contractor or contact Carrier for more details.

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