Elk Security Crestron Home™

$300.00 – $440.00

The Elk Driver will manage security from your Crestron Home project through advanced options that will provide status, Arming options and keypad emulation, status exposing through sequences, events notifications and custom arming options.

Notice: Crestron has resolved the previously stated issue of this driver causing UI slowdown. You should update to at least processor firmware 3.013 and on Android/TSW, CH App version 1.22 or higher. If you were issued a basic license in the past to work around the slowdown issue, you may  replace the basic license with your purchased PRO license in the driver’s settings.

Please make sure to read below the full description of the driver before purchasing.

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Description

This driver will allow control of Elk security from your Crestron Home project through advanced options that will provide status, Arming options and keypad emulation, status exposing through sequences, events notifications and custom arming options. There are 2 versions of the driver available, each with different features.

Notice: Crestron has resolved the previously stated issue of this driver causing UI slowdown. You should update to at least processor firmware 3.013 and on Android/TSW, CH App version 1.22 or higher. If you were issued a basic license in the past to work around the slowdown issue, you may  replace the basic license with your purchased PRO license in the driver’s settings.

  • All Basic functions

  • It provides a faulted zones list with the ability to bypass individual zones

  • Exposes Arm Away, Arm Stay, Disarm, Bypass all, and Function Keys through sequences.

  • Event notifications when the system is armed or disarmed

  • Ability for arm to vacation by pressing the Exit button a second time during the exit timer.

The driver will control your Elk security system from a Crestron Home project and through advanced options that will provide status, Arming options and keypad emulation, status exposing through sequences, events notifications and custom arming options.

An updated driver is now available that allows you to use it within SIMPL Windows. It can be found on Crestron’s driver portal. The model is labeled as M1 (Native UI) and M1 Gold (Native UI). This version will also work on Crestron Home and will show Crestron’s default security interface (hence the labeling Native UI). You can see some of the feature differences below.

As of January 2024, the Pro license is the only license available for purchase. The basic license has been eliminated due to low sales. It will continue to be supported in the immediate term, but specific issues that are found when only using the basic license will be prioritized behind issues found in the Pro version.

Feature

Elk Pro (Extensions)

Elk (Native UI)

Feature

Elk Pro (Extensions)

Elk (Native UI)

Keypad

X

Function buttons

X

Zone List

X

X

Bypass all zones

X

Bypass individual zones

X

X

Store passcode

X

Display only faulted zones

X

Display all zones all the time

X

One button arming

X

Custom zone name

X

Event triggers based on zone status

X

X

Create quick actions to arm/disarm

X

For a temporary test license or other questions contact us through drivers@digitalautomation.us

Note: Due to the nature of this product, any and all sales are final, and NO refund will be issued. It is highly recommended and encouraged to use the built-in trial license to test the driver with your hardware setup before purchasing a full license. The trial period is 2 hours and can be extended another 2 hours by rebooting the processor.

Before calling, review the Driver help file and FAQ section for the Driver as our support is limited to questions about configuration and setup only. Any hardware configuration mentioned in the driver manual are the responsibility of the integrator. If you have hardware-related questions, such as wiring or addressing, we advise reaching out directly to the manufacturer for assistance. Additional support, beyond driver configuration, requires the purchase of service hours before guidance will be provided.

We reserve the right to make changes to this policy without notice.

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Additional information

License

Elk Security + 1 hour of live support, Elk Security – Driver Only (email support only)

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Downloads

SecuritySystem_Elk_M1_IP- Manual

  • What preparation do I need to do before installing the driver?

    It is recommended that you save a configuration or golden configuration before installing any driver.

  • What do I need to do in order to get the driver to connect? It just shows offline
    • Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm the Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly setup.

    • You need to make sure the Elk and the M1XEP is properly configured. The M1XEP needs port 2101 and unsecured to be enabled. See example screenshot.

    • Make sure the Elk configuration software is not connected when you test the driver. If it is disconnect it.
  • What other configuration do I need to do on the Elk?

    Make sure under Globals > G29-G42 (Special) > Serial Port 0 Transmit Options, that all the checkboxes are marked, as shown in the example screenshot.

  • Why the driver asks to specify the zones being used?

    The driver need to properly poll each zone defined in the system separately. By specifying the exact zones that are used, it will allow the processor to ignore non-used zones and quickly get the needed information. Note that this is not intended to be a way to exclude zones from being monitored. If you do not want a zone to be monitored, than you’ll have to configure it as such on the Elk.

  • How can I test just the basic features of the driver?

    We are no longer providing basic Elk license starting 2024. There was not enough demand for the Elk basic license to continue to provide and support that option. Anyone that still has a basic license will still be supported in the foreseeable future, however updates to address issues found only when using the basic license will take lower priority than issues found in the Pro license. Support is expected to end at the end of 2024 for the Elk basic license.

  • Can you implement Xyz feature? OR I think I might’ve found a bug.

    Please send an email to drivers@digitalautomation.us. If it’s a bug, please also let us know the steps to reproduce the issue. If it’s a feature request, keep in mind there is no guarantee that we will add it as we prioritize what is currently in demand. We do offer a service where you can pay to have a specific update prioritize, please contact us for more details if interested.

  • Can I get a longer trial time?

    Please send an email to drivers@digitalautomation.us to request a longer trial license.

  • Why is the zone list/status not always available? It shows up for a split second and then goes away or doesn't show at all.

    The Driver only reports actively faulted zones and the list disappears when nothing is faulted. If it’s showing and disappearing then that zone is only staying tripped briefly. The driver does have a new option that allows you to define zones that are always available for bypass. This will show up as a second button below the faulted list button.

  • Does the driver work with a Elk C1M1?

    For the Elk extension driver, although we have not directly tested the driver with a C1M1, Elk has stated to us that it is compatible and should work. Elk has also advised that there are reports of the C1M1 locking up when used with 3rd party control systems (not just with Crestron Home). The Elk “Native UI” driver is reported to not be compatible with the C1M1.

  • Can I use this driver for SIMPL Windows?

    Yes, the version tagged as “Native UI” can be used in SIMPL windows, however, keep in mind that this has not been extensively tested under SIMPL.

  • Why the Bypass button is not visible sometimes on the UI?

    This is an issue with Crestron Home app on Android. Please close completely the CH app and test it again.

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