What do I need to do in order to get the driver to connect? It just shows offline

  • Make sure the Elk is online. Try pinging the IP Address to make sure it is online. Use a telnet client like Putty to confirm the Elk is accepting connections. Using Putty, connect to the IP address of the Elk on port 2101. If you get a connection refused message, it means the Elk is not properly setup.

  • You need to make sure the Elk and the M1XEP is properly configured. The M1XEP needs port 2101 and unsecured to be enabled. See example screenshot.

  • Make sure the Elk configuration software is not connected when you test the driver. If it is disconnect it.