How come after making a change in the settings, the device shows offline?

There is an issue that occurs in CH, after making a change in the settings of a driver. The tile will show offline, or it will seem like the setting didn’t take effect or the driver seems like it’s not working properly. The fix is to reboot the TSW panel or restart the IOS/Android app to force CH to pull a fresh copy of data from the processor. Crestron is aware of the issue.